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Custom Colors
Payments
Shipping
Refunds
Ordering
How do I contact you?
What sizes bouquets do you offer?


Custom Colors
I can dye some of the products that I use. There is an up charge for this and I would be willing to send you a sample. If I can get a sample of the color that you are needing I can usually get pretty close. Remember most Brides do not want matchy matchy as it becomes very dull. You want your flowers to be exciting and beautiful. Please let me know how I can help you achieve your dream wedding flowers.

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Payments
I accept payment via Pay-pal only. Payment is required within 24 hours of purchase of all pre-made items on line or the transaction will be canceled and the item will be re-listed. Custom Orders are require a 50% deposit when the order is placed. And paid in full 7 days pryor to shipping.. I do not COD! If you have questions I can be reached at customweddingdesigns@Yahoo.com

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Shipping
I accept payment via Pay-pal only. Payment is required within 24 hours of purchase of all pre-made items on line or the transaction will be canceled and the item will be re-listed. Custom Orders are require a 50% deposit when the order is placed. And paid in full 7 days pryor to shipping.. I do not COD!Shipping: All orders are shipped Fedx Ground, or UPSP. Once the payment has been cleared through Pay-Pal. Orders are shipped to the address you provided for Pay-Pal. If you would like your order to be shipped to a different address, please notify me in the "message to seller note" during checkout. Every package is sent with insurance and tracking. You will be notified by e-mail when it is shipped. There will be a packing slip enclosed to insure your order is correct. I will also reduce the shipping multiple items and large orders. I can be reached at customweddingdesigns@Yahoo.com if you have questions.

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Refunds
I want you to be happy with your purchase. Please contact me (within 24 hours) via Etsy conversation before returning your order. Please note: Custom orders are not returnable once started. If your order has not been started or materials have not been ordered for your custom order I will issue a refund less restocking and handleing fees. Pre-made items must be returned within 7 business days and in their original condition. Returns are unacceptable if the item is not in the same condition the way it was received. Items are photographed before they leave our location to show condition. Orders must be returned in the original packaging. Shipping costs will not be refunded and returns must be sent with insurance and tracking. If return items are lost in shipping or are dammaged and are not insured I will not issue a refund. I will do my best to insure that you are happy with your order. You can contact me at customweddingdesigns@Yahoo.com

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Ordering
Placing Orders: Most orders talk at least 4 to 6 weeks to design. If all the required materials are in stock. If items are not in stock and need to be ordered this could delay your shipping date. It takes 3 to 5 days to arrive after shipping. DO NOT WAIT ! All custom orders are filled by the date they are ordered. I do carry some in stock smaller items that are ready made and can be sent out and come as is and ready to go. Please note: Custom orders are not returnable. Please note: The color appearance in photos may vary slightly from computer to computer. I will try my best to have your order look exactly like the item you selected, but since everything is handmade, items may vary slightly. I can work within almost any budget to make your day special. Your feedback is appreciated. Please feel free to contact me if you have any questions. customweddingdesigns@Yahoo.com

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How do I contact you?
I can be reached by e-mail at Customweddingdesigns@yahoo.com ot via phone at 870-710-0396. I'll be more that glad the help you with your questions or concerns.

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What sizes bouquets do you offer?
All of my arrangements are made by hand. All products are priced by the flowers and materials used and size. Sizes: Round Bouquets: Mini : 6" with 3 Open Faced Roses. Small : 7" to 8" with 7 to 9 Open Faced Roes. Meduim : 9" with 9 to 12 Open Faced Roses. Large : 10" with 13 to 16 Open Faced Roses. X Large : 11" with 16 to 20 Open Faced Roses. Supreme : 12" with 20 To 24 Open Faced Roses. Cascades: Small : 6" W X 10" L. Medium : 8" W X 12" L. Large : 12" W X 23" L. All sizes are approximate. Select your Bouquet and match your other flower needs. Please feel free to contact me with any questions.

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Last Updated: 9 Nov 2011 12:17:27 PST home  |  about  |  terms  |  contact
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